Frequently Asked Questions (FAQ)
Ordering & Artwork
How do I place an order?
Simply browse your desired category—be it wedding suites, signage, business cards—or click Upload Your Print Ready Artwork to submit your design directly.
Can I request changes before printing?
Yes! After placing an order, we send you a proof via email (text updates available too). You can approve it or request edits before we move ahead with production.
Production & Turnaround
How long will it take to get my order?
Once you approve the proof, production begins. Shipping typically takes 3–4 business days. If you're local, we’ll notify you when it's ready for in-store pickup.
Shipping & Pickup
Do you offer shipping?
Absolutely! We ship nationwide through both our website and our Etsy store.
Once your order is shipped, you’ll receive a tracking number via email. You can also check your order status by logging into your account on our website or contacting our customer service team.
Can I pick up my order instead of having it shipped?
Yes, local customers can pick up their order at our store. We'll send an SMS or email when it's ready for pickup.
Custom Designs & Services
Do you offer custom design services?
We sure do! Our experienced, women‑owned design team excels at turning your ideas into polished, personalized prints—something big faceless corporations can’t match.
Product Categories
What kind of printing services do you provide?
We offer a wide range: wedding suites, save‑the‑date cards, event signage, graduation invitations, business cards, blueprints, banners, decals, tumblers, and more.
Our Engagement Party Planning Tool is a comprehensive package that simplifies event planning. It includes customizable invitations, banners, signs, and a detailed planning guide with tips for guest lists, menus, and more. It’s perfect for busy couples or planners seeking a stress-free, all-in-one solution.
Support & Communication
How can I get in touch with You?
There’s a “Help is here” phone number (678.601.5772) prominently displayed on the site for quick support.
How will I be notified about my order status?
Subscribe to email or text updates to stay informed—especially about proofs and local pick‑ups.
Policies & Extras
Where can I find your shipping, refund, privacy, and terms policies?
Helpful links to our Shipping Policy, Terms of Service, and Privacy Policy are available in the footer of every page.
What payment methods do you accept?
We support a wide variety: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, UnionPay, JCB, Maestro, and Diners Club.
We strive for 100% customer satisfaction. If there’s an issue with your order, contact our customer service team at (678) 601-5772 or via email orders@goprintplus.com within 7 days of receipt. We’ll work with you to resolve the issue, whether it’s a reprint or refund, depending on the situation.
